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Open lek123 with Legal clarity

lek123 sets out its Legal terms before you open an account, covering eligibility, account checks, data use and payment records in one place.

Account termsData handlingLocal-law accessPhone verification
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CONTACT FOR TERMS

Ask us when Legal wording is unclear

A clear contact route matters when a Legal term affects your account or payment record.

Policy questions Ask about eligibility, account terms or access where local law permits.
Data requests Request a correction, access copy or deletion assessment by identifying your account and the…
Payment records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the…
DATA CARE PRACTICES

Protect your Legal and account records

We handle this policy area through practical account controls rather than broad promises. Phone verification helps us connect a request to the correct account, while payment references help separate one transaction from…

Account details

We use the details you provide to create and maintain your account record, assess access under local law and respond to policy requests. Keep your phone information current so a verification question reaches the right account.

Phone verification

Before we discuss account-specific data, we may ask you to complete phone verification. This step helps us avoid disclosing Legal or payment records to a person who cannot be matched with the account.

Cookies

Cookies can support session continuity and the policy pages you open on mobile or desktop. You can ask us what a cookie is used for, and we will address that question under the applicable Legal terms.

Payment history

A payment record may show the selected rail, such as QRIS, DANA, OVO, GoPay, bank transfer or a virtual account, together with a receipt reference. We use that pairing to investigate a specific account question.

Retention requests

Ask how long a particular account, verification or payment record is retained and why it remains needed. We will assess the request against the Legal duties and local-law conditions that apply to the record.

Policy changes

If you want to request a wording change or report a clause that appears unclear, identify the page and paragraph. Our policy contact path can log the request and explain the next account or data step.

Find answers before opening your account

These Legal questions address the points Indonesian account holders usually want settled first: access, consent, personal data, cookies, payment records and contact steps. We keep the answers tied to our own terms, and we use the exact account or receipt detail needed to investigate a request. If your situation depends on a location-specific rule, ask us directly and state your country or region.

Access depends on local law. Where local law permits, you can read the displayed terms, provide the requested account details and complete phone verification. If a local rule affects eligibility, our policy contact path can explain which term applies without treating access as automatic.

Open the Legal notice during account creation, read the sections covering eligibility, data use and payment records, then confirm acceptance where the account screen asks for it. Complete phone verification afterward so the consent record can be connected with your account.

The policy covers details needed for account access, phone verification, policy contact and transaction matching. A payment record may identify DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, along with a receipt reference used to address your request.

Yes, you can ask for access to a record or request correction when a detail is inaccurate. Identify your account and the specific data concerned. We may require phone verification before discussing personal information, then assess the request under the applicable Legal terms.

Cookies may support the session and help keep the policy or account path working across your device. Ask us which cookie relates to your question and what it does. We can explain its purpose under the Legal terms that apply to your access.

Send a removal request through the policy contact path with your account identifier and the record you want assessed. We will check whether the record still has a Legal or transaction-related purpose, including a receipt linked to QRIS or bank transfer.

Contact us with the page name, paragraph and your account identifier if the wording affects your access. For payment wording, add the relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference so we can answer the precise issue.

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